If you tried to open a Workflow created in SharePoint Designer and you find that conditions or actions are missing, here is what you need to do.
Step 1: Make sure SharePoint Designer is patched to the latest version.
As of this writing the install steps are (for 32-bit version):
- SharePoint Designer 2013 Installer:
- Download URL: https://www.microsoft.com/en-us/download/details.aspx?id=35491
- Publish Date: 10/4/2016
- File Name: sharepointdesigner_32bit.exe
- Version: 10.0.4420.1017
- Patch 1: Service Pack 1 for Microsoft SharePoint Designer 2013 (KB2817441) 32-Bit Edition
- Download URL: https://www.microsoft.com/en-us/download
- Publish Date: 2/18/2014 /details.aspx?id=42015
- File Name: spdsp2013-kb2817441-fullfile-x86-en-us.exe (308.2 MB)
- Version: 10.0.4569.1503
- Patch 2: Update for Microsoft SharePoint Designer 2013 (KB3114721) 32-Bit Edition
- Download URL: https://www.microsoft.com/en-us/download/details.aspx?id=53364
- Publish Date: 7/26/2016
- File Name: spd2013-kb3114721-fullfile-x86-glb.exe (11.2 MB)
- Version: 15.0.4849.1000
After you have installed and patched SharePoint Designer 2013 the version will be: 15.0.4849.1000. You can verify this by opening SharePoint Designer and going to: File Menu >> Account >> About SharePoint Designer
Step 2: Clear your SharePoint Designer Cache:
- Close SharePoint designer if it is open
- Using Windows explorer, go to: %USERPROFILE%\AppData\Local\Microsoft\WebsiteCache
- Delete everythig inside that folder
- Now go to: %APPDATA%\Roaming\Microsoft\Web Server Extensions
- Delete the contents of that folder as well
Step 3: Optional: stop SharePoint Designer from using its cache:
- Open SharePoint Designer
- Navigate to the “File” menu. Then go to Options >> General >> Application Options
- On the “General” tab, under the “General” heading, deselect “Cache site data across SharePoint Designer sessions”
- Press OK to save the changes
